Understand how Ok Alone uses App Data

Ok Alone is committed to protecting your privacy and ensuring your data is handled securely. This page outlines how the Ok Alone app uses and manages your data to provide a safe and efficient lone worker monitoring service.

Data Collection

Ok Alone collects various types of data to ensure the app functions effectively and provides the best possible service:

  • Personal Information: Includes your name, contact details, and emergency contacts. This information is essential for identifying and communicating with you in case of an emergency. This information is entered by your company monitor and never shared with a third party.
  • Location Data: The app collects real-time location data to monitor your safety and provide accurate assistance when needed. This data is only used when the app is active and for emergency purposes.
  • Usage Data: Information about how you use the app, including features accessed and duration of use, helps us improve the app’s functionality and user experience.
  • Device Information: Details such as device type, operating system, and app version ensure compatibility and help us troubleshoot any issues.

Data Usage

The data collected is used for the following purposes:

  • Safety Monitoring: Real-time location tracking and personal information are used to monitor your safety and provide assistance during emergencies.
  • Communication: Contact details are used to send notifications, alerts, and communicate with you and your emergency contacts when necessary.
  • App Improvement: Usage data and feedback help us understand user needs, improve app functionality, and enhance overall user experience.
  • Compliance and Legal Obligations: Data may be used to comply with legal requirements and ensure the safety and security of all users.

Data Security

Ok Alone employs robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure data storage, and access controls.

Data Retention

Your data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized.

User Rights

You have the right to access, correct, or delete your personal data. You can also object to or restrict the processing of your data. To exercise these rights, please contact our support team.