Feature Management
Your Ok Alone Features Ok Alone has many features that are available to users. Some of these features can add complexity to the dashboard and may not be needed for all teams. When a new account is set up on …
Getting Started with Ok Alone
Send Messages to Workers and/or Monitors
Sometimes it is necessary to send out a message to all of your workers and/or monitors. How to Enable Send Messages To enable this feature head to the Extra Features page under settings and select Send Messages under the Communication …
How To Use a Cell/Mobile Phone to Text a Help Message
The process for requesting Help via text is the same as checking-in. Worker ID, followed by a comma, followed by a status code. For example, if your Worker ID was 5684, you would type: 5684,help – to send for help …
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How to Use a Cell/Mobile Phone to Check-in with an SMS Text Message
Workers can Check in using an SMS text message. You need to enter a Worker ID, followed by a comma, followed by a status code For example, if your Worker ID was 5684, you would type: 5684,start – this would …
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How to Use a Landline to Send a Help Message
To use a landline to request help enter your Worker ID and follow the automated instructions. Enter Worker ID then # and press 0 for help Enter Worker ID then # and press 4 to cancel help If Ok Alone …
How to Use a Landline to Check-in
To use a landline to Check-in, Workers can call their country’s allocated number. Enter their Worker ID and follow the automated instructions. Enter Worker ID then # and press 1 to Check in Enter Worker ID then # and press …
How to quickly check the system using a Help Alert
The quickest way to check the Ok Alone system is up and running is to log in and send a Help request. This will send the designated Monitor an immediate request, so you won’t have to wait around for a …
How Lone Workers Use Ok Alone
We are always looking for better ways to explain how Ok Alone works. We have always aimed to keep our system simple to understand and operate. This image shows how the Ok Alone system is used by lone workers. With …