SPOT Device Help
Ok Alone has helpful documentation about setting up SPOT devices to work with Ok Alone. Set up a SPOT X with Ok Alone Set up a SPOT G3 with Ok Alone Link SPOT to Ok Alone with SPOT’s Data Push …
Help and Information
Using a Satellite Device with Ok Alone
In addition to our apps (mobile/web/dashboard), workers can also access the Ok Alone system via phonecalls or SMS messages. Satellite devices that send SMS either via a cellular network or via satellite are able to help keep your staff safe …
Setup an iHelp Mini Device
How to setup your iHelp Mini device for use with Ok Alone. An iHelp Mini device can be used with the Ok Alone system to make a Help Request but first it needs to be connected to our system. You …
Automatically End Worker Shifts
The new Auto End Shifts feature allows for all active worker shifts to be ended at a selected time. This feature started as a request from one of our customers who was able to account for the whereabouts of all …
Do Not Disturb Android Settings with Ok Alone
Most Android phones have a Do Not Disturb setting. This feature is very useful in cases where general notifications are unwanted but certain apps still need to be heard. By using Do Not Disturb with Ok Alone, most notifications can …
Reports
A number of different Reports are available for users who wish to gather data about how the Ok Alone System is being used. Many Reports can be filtered by date, monitor, and/or group. Reports are also available to be scheduled …
Delete Workers
Batch Deleting Workers from your Ok Alone account Ok Alone has the ability to delete multiple workers at a time from your Ok Alone account. This can be useful for users that add many workers seasonally and need to remove …
Feature Management
Your Ok Alone Features Ok Alone has many features that are available to users. Some of these features can add complexity to the dashboard and may not be needed for all teams. When a new account is set up on …
Send Messages to Workers and/or Monitors
Sometimes it is necessary to send out a message to all of your workers and/or monitors. How to Enable Send Messages To enable this feature head to the Extra Features page under settings and select Send Messages under the Communication …
Scheduled Delivery of Reports
For those who need Worker Reports regularly delivered, an exported spreadsheet can be scheduled to be sent to a monitor or multiple monitors.
Connect Worker Actions from Ok Alone to Zapier
Lone Worker by Ok Alone Zapier Integration The Zapier platform allows connections to be made between applications with no coding required. An application develops an integration with Zapier and allows users to create ‘Zaps’. Zaps are specific trigger->action connections that …
Get More Precise Lone Worker Locations with Beacons
Having a lone worker monitoring system is vital for protecting staff. GPS location data received from mobile phones helps to find workers in emergencies. The data, which is updated every 2 seconds to 2 minutes, gives the last known location …
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Windows/Web App for Workers
There is now a desktop version of Ok Alone available. Perfect for desk based lone workers who need lone worker protection.
Live Monitoring and SMS/Call Plan Explained
Live Monitoring Sometimes worker’s shifts occur outside of standard working hours. Live monitoring ensures someone is always available if workers need assistance. Live monitoring is available 24 hours a day, 7 days a week, 365 days a year Completely flexible …
Annual Party Case Study
We love hearing stories about our customers and how our system has helped them. Recently we heard the best story yet, our system saved somebody’s life! This is why we developed Ok Alone, so to say we were excited to …
Safety Awards, What’s In It For Me?
Well, first off and most importantly, this system could literally save your life (see Annual Party case study). Secondly the Ok Alone lone worker solution helps you stay safe and allows you to log your safe practises and compete with colleagues and …
Safety Awards, What Does my Business Get Out of it?
In a major long-term study, companies that had the best corporate cultures, that encouraged all-around leadership initiatives and that highly appreciated their employees, customers and owners grew 682 percent in revenue.¹ During the same period of evaluation — 11 years — companies without a thriving company …
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What is Live Monitoring?
There are times when you don’t have anyone available to monitor the safety of your team. Everyone is busy doing their own job and remembering to call or check-in with people can be difficult. If you do have someone who …
What is a ‘Monitor’?
When using the Ok Alone lone worker solution you will see the word ‘Monitor’ throughout the website, but what does that actually mean? A monitor is the person who is contacted if a worker doesn’t check in on time or …
Understanding a Pricing Plan
Subscriptions to the Ok Alone system are within the budget of even the most cost conscious organisations. With no set-up fees or long term contracts, you can be quickly up and running for as little as $5/£4 per person per …
Working from Home with Amazon Alexa & Echo Devices
What is Alexa? Alexa is a cloud-based voice service from Amazon. Alexa is the brain behind Amazon Echo and other Alexa-enabled devices. Using Alexa is as simple as asking a question—just ask, and Alexa will respond instantly. Meet Alexa View our …
Frequently Asked Questions
What are Workers and Monitors? Do I have to watch a screen all day if I’m a Monitor? Monitors have access to a webpage that gives them the latest information about their team. However, there are many good reasons for …
How to quickly check the system using a Help Alert
The quickest way to check the Ok Alone system is up and running is to log in and send a Help request. This will send the designated Monitor an immediate request, so you won’t have to wait around for a …
How to Answer Questions your Workers Might have about Ok Alone
Introducing a new system into a workplace can be difficult. Some people will be resistant, even though the system being introduced is to protect them and help rescue them in an emergency. The best way to combat this is to …
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