Understanding Location Settings

When you are installing the Ok Alone app, in order to get the best protection, it is essential workers choose the correct location settings. This page explains the different options and the settings we recommend.

Permissions on App Install

The first time you install Ok Alone you will be asked to allow the app access to some permissions so it can operate correctly. These depend slightly on if you are using an Android or iPhone. The app will ask for your permission once you log in.

Android Devices
– Location permission – Allow all the time

iPhone Devices
– Location permission – Always
– Notification permission – Allow

Please Note: The Allow all the time/Always permission means we can update your location when the shift is running and the phone is in the background.
We will never access your location unless there is an active shift.

Location settings for the iPhone

Location settings for the iPhone

Location settings for the Android

When is Tracking On and Off?

The main purpose of Ok Alone safety monitoring is to provide workers with a safety net that gives a precise location if they need immediate help. When you log into the app with your phone you cannot be seen on any maps until you have clicked “Start Shift”.

This then shows a pin of your location that updates throughout the shift. Once you click “End Shift” the location will no longer update.

Location Settings

There are four options for the GPS settings within the app.

  • GPS High uses your phone’s GPS to provide continuous location data every 10 seconds. The data is collected even when no cell signal is available.
  • GPS Normal uses your phone’s GPS to provide continuous location data every 1-2 minutes. The battery use is minimised whilst still providing an accurate location in case of emergency.
  • Non GPS updates your location at regular intervals. Maximises battery life whilst providing an approximate location. This should only be used if an accurate location is not required.
  • Off,┬áthis setting does not update your location at all and means that you could be vulnerable during an emergency.

We recommend the GPS Normal setting- this is best to use for an accurate location that won’t affect the battery life.

What Are You Accessing On My Phone?

Ok Alone uses the GPS location on a smartphone to get up-to-date positions for workers in case of emergency. If an alert for help is requested a location is required so Monitors know where to direct the emergency services.

The GPS location is only accessed and recorded when there is an active shift.