Ways to request help with Ok Alone
One of the best things about Ok Alone is the choices! You have so many options on whether to use features or not or if you even want them in the first place. Some choices can be made in advance …
Stacey Manclark
Out of Hours Alerts
Our Out of Hours Alerts service lets you choose the monitors that should be alerted if the alert occurs out of normal business hours. Learn more about Out of Hours Alerts in this short video…
Alert Loops
The Alert Loop is a series of steps that will be taken if an alert is triggered. Alerts that can trigger the Alert Loop to run include Help alerts, missed check ins, man/worker down alerts and high-risk check ins. How …
Ok Alone has Partnered with what3words
We’ve added what3words to our lone worker system to provide an alternative way of describing a worker’s last know location.
Using what3words to Locate your Lone Workers
Ok Alone has partnered with what3words to provide worker locations in their 3 word format, for example ///limit.broom.flip What is what3words? When responding to incidents, knowing exactly where they are is key for us to respond quickly. The challenge is that …
Worker Safety Awards Dashboard
Workers now have their own Awards Dashboard where they can see how well they are doing with lone working each month and view all their report cards and certificates. How to View the Awards Dashboard To see these, they need …
Introducing Safety Award Certificates and Report Cards
Here at Ok Alone, we have made some improvements to the Safety Awards program introducing Report Cards and Certificates. Report Cards Report Cards are a visual way for workers to see their achievements from each month and be inspired to do better. …
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The Row View and Block View for Workers and Monitors
In the latest update for Ok Alone we introduced new Dashboard views. There are now two options that allow you to choose how you view your Workers: Block View and Row View. These are shown by the two icons next …
Read moreThe Row View and Block View for Workers and Monitors
Monitor Access Levels
Within the Ok Alone System there are three levels of Monitor. The levels limit what a Monitor sees or accesses on the Ok Alone dashboard. These depend on the level of access a Monitor needs to carry out their role. …
Start and End Shift Reminders
Start and End shift reminders help workers manage their shifts when lone working. What are Start and End Shift Reminders Start Shift Reminder: A start shift reminder sends a worker an SMS, email, or makes a phone call to remind …
Setting up a Group Escalation Procedure
An Escalation Procedure is a set of step by step instructions a monitor needs to follow if a worker fails to check in or requests immediate help. Within the Ok Alone system there is a hierarchy of Escalation Procedures. What …
Instructions for Creating Worker Groups
Within the Ok Alone system, you can create worker groups. We have changed the way worker groups are created to make it an easier, more streamlined process. Please follow these step by step instructions on how to create new groups …
Get More Precise Lone Worker Locations with Beacons
Having a lone worker monitoring system is vital for protecting staff. GPS location data received from mobile phones helps to find workers in emergencies. The data, which is updated every 2 seconds to 2 minutes, gives the last known location …
Read moreGet More Precise Lone Worker Locations with Beacons
Windows/Web App for Workers
There is now a desktop version of Ok Alone available. Perfect for desk based lone workers who need lone worker protection.
How to Set up Extended Privacy for Monitors
There are two main roles in the Ok Alone universe, the Worker and the Monitor. Both have access to their own specific areas. The workers use the app and the monitors use the dashboard. Workers do not have access to …
How to Respond to a Help Alert or Missed Check In
As a Monitor, you will receive missed check-in or help alerts. You could be contacted by email, SMS/text, phone call or WhatsApp. Here are step by step procedures to follow to ensure your workers get the help they need. Email …
Live Monitoring and SMS/Call Plan Explained
Live Monitoring Sometimes worker’s shifts occur outside of standard working hours. Live monitoring ensures someone is always available if workers need assistance. Live monitoring is available 24 hours a day, 7 days a week, 365 days a year Completely flexible …
Annual Party Case Study
We love hearing stories about our customers and how our system has helped them. Recently we heard the best story yet, our system saved somebody’s life! This is why we developed Ok Alone, so to say we were excited to …
How to save the Ok Alone Dashboard to your Phone
iPhone Launch “Safari” app. Enter into the address field the URL https://my.okalone.net you want to create a shortcut to. Tap “Go.” Tap the icon featuring an arrow pointing up out of a box along the bottom of the Safari window …
Safety Awards, What’s In It For Me?
Well, first off and most importantly, this system could literally save your life (see Annual Party case study). Secondly the Ok Alone lone worker solution helps you stay safe and allows you to log your safe practises and compete with colleagues and …
Safety Awards, What Does my Business Get Out of it?
In a major long-term study, companies that had the best corporate cultures, that encouraged all-around leadership initiatives and that highly appreciated their employees, customers and owners grew 682 percent in revenue.¹ During the same period of evaluation — 11 years — companies without a thriving company …
Read moreSafety Awards, What Does my Business Get Out of it?
How To Use a Cell/Mobile Phone to Text a Help Message
The process for requesting Help via text is the same as checking-in. Worker ID, followed by a comma, followed by a status code. For example, if your Worker ID was 5684, you would type: 5684,help – to send for help …
Read moreHow To Use a Cell/Mobile Phone to Text a Help Message
How to Use a Cell/Mobile Phone to Check-in with an SMS Text Message
Workers can Check in using an SMS text message. You need to enter a Worker ID, followed by a comma, followed by a status code For example, if your Worker ID was 5684, you would type: 5684,start – this would …
Read moreHow to Use a Cell/Mobile Phone to Check-in with an SMS Text Message
How to Use a Landline to Send a Help Message
To use a landline to request help enter your Worker ID and follow the automated instructions. Enter Worker ID then # and press 0 for help Enter Worker ID then # and press 4 to cancel help If Ok Alone …
How to Use a Landline to Check-in
To use a landline to Check-in, Workers can call their country’s allocated number. Enter their Worker ID and follow the automated instructions. Enter Worker ID then # and press 1 to Check in Enter Worker ID then # and press …
The Benefits of Gamification for Increasing Employee Engagement
Employee engagement and productivity are complicated ideas. These are things that often start to diminish after people have been in their position for a year. There is however something that can be done to alter this course, gamification. The simplest …
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Why Gamification Improves Engagement
In 2019 TalentLMS conducted a survey to examine how gamified elements change the state of training, productivity, motivation, and employee engagement. The following results are from a pool of 526 people who use gamification in their workplace. 89% of employees say …
What is Live Monitoring?
There are times when you don’t have anyone available to monitor the safety of your team. Everyone is busy doing their own job and remembering to call or check-in with people can be difficult. If you do have someone who …
What is a ‘Monitor’?
When using the Ok Alone lone worker solution you will see the word ‘Monitor’ throughout the website, but what does that actually mean? A monitor is the person who is contacted if a worker doesn’t check in on time or …
Understanding a Pricing Plan
Subscriptions to the Ok Alone system are within the budget of even the most cost conscious organisations. With no set-up fees or long term contracts, you can be quickly up and running for as little as $5/£4 per person per …
Working from Home with Amazon Alexa & Echo Devices
What is Alexa? Alexa is a cloud-based voice service from Amazon. Alexa is the brain behind Amazon Echo and other Alexa-enabled devices. Using Alexa is as simple as asking a question—just ask, and Alexa will respond instantly. Meet Alexa View our …
Sending a Help Alert
If you find yourself in a situation where you need someone to either come and help or call you immediately then Ok Alone has a help feature which makes this quick and easy. There are three options for requesting help …
WhatsApp Notifications
Ok Alone has now incorporated WhatsApp into its lone worker system. Get monitor and worker notifications through WhatsApp when working alone. The system is available to use all over the world. This great service means your company and you can …
Man Down in the Ok Alone Dashboard
What is Man Down? Man down (worker down) systems are calibrated to detect movement, or a lack of movement. Using a worker’s own phone (iPhone or Android) the Man Down feature can be set to a period of time (3 minutes- …
Frequently Asked Questions
What are Workers and Monitors? Workers are the members of your team who work alone. Working alone may mean home care visits, travelling by oneself, being on a jobsite or working late in the office. Monitors are the people alerted …
How to set up a Safety Zone for your Workers
A Safety Zone allows you to setup a safe area for your Worker to operate in – if they leave this area during a shift, their designated Monitor(s) will be alerted. Set Up the Safety Zone First access a worker’s …
Getting Started on Android
Download App Go to the App Store on your Android phone. Search ‘Ok Alone lone worker app’. Click the ‘Install’ button to install the app on your phone. Get Pin Your Monitor (the person in your company who is your …
Activating the High Risk Function on your Android Phone
Sometimes people are heading into a potentially high risk situation and want a little extra protection. For example, if they are going to a new location or leaving the work site to complete a solitary task. This is when you …
Read moreActivating the High Risk Function on your Android Phone
GPS Settings and Monitoring on Android
The Ok Alone app uses gps to get your current location so it can be used in case of emergency. How to Check your Location settings Open the menu and choose Location Settings You can choose your required location setting …